InsightViz

Make sense of customer sentiment and operational data.

We build Atlassian-native apps that turn support conversations and Jira activity into clear insight, so teams can prioritize what matters.

InsightViz dashboard preview
Insight at a glance

Dashboards, timelines, and wordclouds reveal sentiment trends in seconds.

Purpose-built for Atlassian teams

Keep data secure inside Forge while surfacing clarity for product and support leaders.

Sentiment, quantified

Track score shifts, spot negative trends early, and prioritize responses.

Visual intelligence

Wordclouds highlight what customers talk about most across issues or pages.

Forge-native

No external calls or storage. Your data stays within the Atlassian environment.

Apps that map sentiment to action

Choose the tool that matches your workflow and surface insights instantly.

Happy Desk for JSM

Customer sentiment, centralized

Happy Desk visualizes sentiment across Jira Service Management tickets, with dashboards, timelines, and issue context panels.

Dashboard metrics Sentiment timeline Issue context
Happy Desk
Wordcloud for Jira & Confluence

See themes at a glance

Generate wordclouds from issues or pages to reveal topics, highlight trends, and share snapshots with stakeholders.

Dashboard gadgets Macro for pages Image exports
Wordcloud

Documentation that gets you shipping fast

Setup steps, configuration guides, and troubleshooting are all in one place.

Happy Desk

Get started in minutes with setup guides and feature walkthroughs.

Wordcloud for Jira

Install, add gadgets, and download exports.

Wordcloud for Confluence

Add macros to pages and configure filters.